Your Privacy & Our Commitment at West Living
About The Service
West Living is a real estate service based in Vancouver, British Columbia. Our service provides information free of charge to consumers and Realtors interested in real estate opportunities in the Vancouver metro area, North Vancouver, West Vancouver, Burnaby, and other regions we may operate in (our “service area”).
West Living operates the website westliving.ca and may operate other public websites linked from it.
Compliance with Privacy & Data Collection Standards
We operate in accordance with international best-practice standards for data collection and privacy, including:
- GDPR – European Union’s General Data Protection Regulation (2016)
- CASL – Canada’s Anti-Spam Legislation (2014)
- CAN-SPAM – US law on unsolicited electronic communications (2003)
Data collected is not shared with third parties for marketing purposes without consent.
Consent
We collect personal information through web-based signup forms on our websites. By submitting your information:
- You consent to receive communications related to real estate opportunities in our service area.
- You may be contacted via email, phone, or SMS (if you provide a mobile number).
We do not collect consent via pre-ticked boxes or hidden fields.
Methods of Communication
- Email: Personal contact information is stored using MailChimp, our email marketing service.
- SMS/Text: If a mobile number is provided, we may contact you via SMS.
- Automatic Messaging: New subscribers may receive automated messages to gather information about their real estate interests.
Lawful Basis for Processing Personal Data
We handle personal data based on your demonstrated interest in:
- Receiving email bulletins about real estate opportunities in our service area.
- Learning about buying or investing in real estate in our service area.
- Receiving updates on new property developments.
You may opt out at any time via MailChimp’s unsubscribe system, which is instant and automatic.
Individuals’ Rights
You have the right to:
- Access and update your personal information.
- Withdraw consent for marketing communications.
- Request deletion of personal information, subject to legal obligations.
All Realtors in BC are governed by regulations from BCREA regarding privacy and consent.
Subject Access Requests
Upon request, we will disclose the personal information we have about you, including contact information provided to us.
Data Breaches
In the event of a data breach where personal information is accessed by a third party, we will:
- Secure the account to prevent further breaches.
- Notify affected members promptly.
- Cooperate with authorities if criminal activity is suspected.
Terms & Conditions
1. Use of Website
- The website is for personal, non-commercial use, including browsing listings and contacting us.
- Copying, reproducing, or distributing content without permission is prohibited.
2. Accuracy of Information
- Listings and property details are for general information only.
- West Living does not guarantee the accuracy or completeness of content.
3. User Responsibilities
- Provide accurate and truthful information.
- Do not use the website for unlawful activities or to infringe on others’ rights.
4. Intellectual Property
- All website content, logos, graphics, and designs are owned by West Living or its licensors.
- Unauthorized use of intellectual property is prohibited.
5. Limitation of Liability
- West Living is not liable for any damages arising from website use or real estate transactions.
- Users are responsible for their property decisions.
6. Third-Party Links
- West Living may link to external websites but is not responsible for their content or privacy practices.
7. Changes to Terms
- Policies may be updated at any time. Continued use constitutes acceptance of changes.